Comprehensive Support for Your Signage Needs

At Martino Signs, we provide a full range of support services to ensure your signage is not only eye-catching but also compliant and functional. From engineering to installation, our expert team is here to assist you every step of the way.

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Comprehensive Support Services for Your Signage Needs

Our support services are designed to ensure your signage projects run smoothly from start to finish. With expertise in engineering, compliance, and design, we help you navigate the complexities of signage installation. Trust us to provide the necessary support for every stage of your project.

Engineering & Structural Drawings for Precise Signage Solutions

Our team creates detailed engineering drawings to ensure structural integrity.

Permitting & Code Compliance for Hassle-Free Installations

We handle all necessary permits and ensure compliance with local regulations.

Site Surveys for Accurate Sign Placement and Planning

Our site surveys provide essential data for optimal sign positioning.

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Support

Why Our Support Services Matter to You

Our support services ensure your signage is compliant and expertly executed, giving you peace of mind. Enjoy the longevity of your investment with our dedicated maintenance and repair options.

Support

Understanding Our Support Services Process

At Martino Signs, we prioritize your satisfaction by ensuring a seamless experience with our support services. Our dedicated team guides you through every step, from initial consultation to project completion.

Engineering & Structural Drawings Process

We provide detailed drawings tailored to your project needs.

Permitting & Code Compliance Steps

Our team navigates local regulations to ensure compliance.

Site Surveys for Accurate Planning

We conduct thorough site assessments to inform design.

FAQs

Can a sign site survey confirm exact wall measurements and materials?

A survey can document accessible dimensions and visible materials, but concealed framing, substrates or deterioration may not be verifiable without drawings or exploratory work. The survey report should distinguish observed conditions from assumptions that require later confirmation.

Do all municipalities use the same sign codes?

No. Sign rules differ by municipality and may regulate sign type, area, height, location, setbacks, illumination and digital content. A design approved in one jurisdiction may need changes in another, so code research should be completed for each project address before fabrication.

What is a sign audit and do I need one before rebranding?

A sign audit is a systematic review of all existing signage at one or more locations. It documents each sign's type, condition, dimensions, and location. Before a rebrand, a sign audit helps you understand what you have, what can be reused, what needs replacement, and what the full project scope will cost. For businesses with multiple locations, a sign audit is essential before any rebrand begins.

What happens to my existing signs when I rebrand?

It depends on the sign type and condition. In many cases, existing sign structures — cabinets, poles, and monument bases — can be reused. Only the faces, letters, or graphics need to be replaced, which significantly reduces cost. A sign company will typically conduct a site survey first to assess what can be salvaged and what needs to be replaced entirely.

What happens if a sign permit is denied?

A denied or returned application may require missing documents, revised plans, a code-compliant redesign or a separate zoning process such as an appeal or variance. Available options depend on the reason for the decision. Neither Martino Signs nor a design professional can guarantee municipal approval.

Can existing exterior wayfinding signs be updated?

Yes. Existing wayfinding systems can often be updated with new graphics, revised branding, updated tenant or directional information, or LED lighting upgrades without requiring a full sign replacement.

How do property managers handle sign permits for multiple tenants?

In most cases, each tenant is responsible for obtaining their own sign permit. However, property managers typically assist by providing sign criteria, property drawings, and the landlord approval letter that many municipalities require as part of the permit application. Some property management companies work with a preferred sign company that handles permitting for all tenants at the property, which simplifies the process and ensures consistency. For properties with frequent tenant turnover, a managed sign program can significantly streamline the permitting process.

What happens to multi-tenant pylon or monument signs when a tenant changes?

We engineer multi-tenant monument and pylon signs with a scalable, modular design framework so tenant changes do not require replacing the entire structure. When a commercial lease turns over, we create easily swappable, precision-routed acrylic or aluminum panels that slot into the existing sign cabinet. This allows property managers to update tenant listings quickly and cost-effectively while maintaining uniform branding across the full display. Panel updates can typically be completed in a single service visit.

Do you handle installation and post-installation service closeout for large property portfolios?

Yes. We provide full-service design-build execution for property portfolios of any size. Our licensed installation crews handle structural anchoring, concrete footings for monument signs, and safe electrical tie-ins for illuminated signs. Once installation is complete, we provide a project closeout package that includes permit documentation, inspection sign-offs, and installation records — everything your property management team needs to confirm the work passes all municipal structural and safety requirements and to maintain complete records for the property.

Can a Philadelphia sign project qualify for an EZ permit?

Possibly. Philadelphia provides EZ standards for certain sign zoning and installation applications that meet published conditions. EZ applications do not require plans, but they still require the applicable permit process. Eligibility must be checked against the exact sign, location and current City standard.

Can existing shopping center signs be refurbished?

Yes. Existing shopping center signs can often be updated with new tenant panels, repainting, LED retrofits, structural repairs, new cladding, or complete rebranding packages, often at a fraction of the cost of full replacement.

What is the difference between zoning, building and electrical sign permits?

Zoning approval addresses whether the sign’s type, size, height, location and illumination are allowed. A building permit addresses installation and construction requirements. An electrical permit covers regulated electrical work for illuminated signs. A project may require more than one approval, depending on scope.

Can exterior wayfinding signs match property branding?

Yes. Custom wayfinding systems can be designed to match corporate branding, including colors, logos, typography, architectural styles, and overall property aesthetics for a cohesive and professional appearance.

Do signs on historic properties or projecting into the right-of-way need additional approval in Philadelphia?

Yes, additional review may apply. Philadelphia requires Historical Commission approval for sign work on historic properties before the L&I application proceeds. Signs projecting into the public right-of-way require Department of Streets plan review. The exact submission depends on the proposed work and property.

Who handles shopping center sign permits?

Professional sign companies typically coordinate permitting, engineering submissions, code compliance review, and landlord approval requirements for shopping center signage projects.